Support

Questions, bugs and feedback

Getting started

Do I need an account?

Yes. Kılıbık syncs one list between two phones, so it needs to know which phone is yours. Register with an e-mail address and a password, then confirm the address from the link we send you.

I never got the confirmation e-mail.

Check your spam folder first. If it is not there, tap Tekrar gönder on the verification screen. Until the address is confirmed the rest of the app stays closed — that is deliberate, because your partner will see that address.

What is the difference between Prenses and Erkek?

The Prenses creates tasks and can delete them. The Erkek sees the tasks assigned to them and marks them done. A pairing only works between one of each — two people who both chose Prenses cannot pair.

Can I change my role later?

No. The role is fixed when you register. To swap, both of you would need to delete your accounts and sign up again the other way round.

Pairing

How do we pair?

One of you opens the pairing screen and reads out the six-character code shown there. The other types it in. That is the whole handshake.

The code was rejected. Why?

A few reasons, all deliberate: the code was already used by someone else, the person who created it has since paired with another account, you are trying to use your own code, or you both picked the same role. The app tells you which one it was.

Can somebody guess a code and pair with me?

The code is six characters from an alphabet that leaves out the easily-confused ones, and the app cannot list or search codes — a wrong guess simply fails. Still, treat it like a password: give it to one person, in private, and it stops working the moment they use it.

How do I end a pairing?

Ayarlar → Eşleşmeyi bitir. Either side can do it without the other's permission. Every task between you is deleted for both of you, and both accounts go back to the pairing screen.

Tasks

Where do tasks go when they are done?

They stay in the list with a green Yapıldı badge. The Prenses can filter by Tümü, Bekleyen or Yapıldı, and can delete a task outright.

The Erkek removed a task but the Prenses still sees it.

That is intended. The Erkek can clear a finished task from their own list to keep it tidy; it only hides it on their side. The Prenses keeps the full history, and only the Prenses can delete a task for both.

Do I get notified about new tasks?

Yes — when a task is created, the phone it was assigned to receives one push notification with the sender's name and the task title. That is the only notification the app sends. If they are not arriving, check that notifications are allowed for Kılıbık in your phone's system settings.

Account

How do I delete my account?

Ayarlar → Hesabımı sil. You will be asked to confirm and to type your password. Deleting removes your tasks, ends the pairing on your partner's side, and erases your profile and login.

It says I need to sign in again before deleting.

For a destructive action this size, the account provider wants proof that the session belongs to you and is current. Typing your password in the confirmation box is normally enough. If it still refuses, sign out, sign back in and try again straight away.

Can I change my appearance settings?

Ayarlar → Görünüm. Choose Sistem to follow your phone, or force Açık or Koyu.

Is the app available in English?

Not yet — the interface is Turkish only. This site is in both languages so that policies and support are readable either way.

Are there ads or in-app purchases?

Ads yes, purchases no. Kılıbık is free and pays for itself with banner ads between the tasks in your list, served by Google AdMob. There is nothing to buy, and you can turn off the anonymous usage statistics in Settings. See the privacy policy for what the ads can access and how to withdraw your consent.

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